Many people who use the Internet are concerned about privacy, and we want to address that right away.
No Obligation
Please be sure to Tour the Site, if you haven’t already. We want you to look around and get comfortable with the website before making any commitment to the program. You have no obligation to join.
Protecting Your Information
We protect your personal health information. State and federal laws also protect your privacy and the security of information about you in moodhelper. Here are some highlights:
- Only our staff will see your private information: staff who help with user questions like resetting passwords, and- in the case of any emergencies- our supervising clinicians.
- MoodHelper staff will not share any information with your doctor or health care provider -- unless you give permission to do so.
- If you decide to use MoodHelper, you will be able to review the consent agreement before you make a commitment.
Computer & Internet Security
Any confidential information sent through the Internet has a small risk of being read by someone other than the person to whom it was sent. However, MoodHelper staff will do everything possible to protect against computer or human errors.
You can help reduce the risks by following these steps:
- Use the most up-to-date version of a Internet browser program, such as Google Chrome, Firefox, Safari or Internet Explorer
- Use an up-to-date anti-virus or Internet security software package
- Set-up automatic updates to your browser, operating system, and virus/security programs
- Never share your password with anyone else
- Create a strong password for your account on this site. We will give you some tips about this when you create your password.
- Use a private computer or only those public computers that you know are safe.
Risk Situations
If MoodHelper staff learn that keeping your health information private would immediately put your health at risk or put you or someone else in danger, they are required by law to tell someone who can help keep you or others safe. Examples of such situations are a medical emergency, child abuse, elder abuse or information about harm to you or others.
Your Rights And Where To Get Answers
If you have questions about MoodHelper, email us at MoodHelper@kpchr.org (please do not include personal health information in your message).